Privacy Policy
Effective Date: 20/05/2020
Website: https://mybmaps.com & https://trybmaps.com
Contact: [email protected]
Quick Summary
We value your privacy and are committed to keeping your personal information safe.
Here’s the short version:
- We collect only what’s needed to run bMaps — mainly your account details, survey responses, and payment information (handled securely by Stripe).
- Survey data is stored while your account is active. If you delete your account, your responses are anonymized and kept for research and quality purposes for up to 5 years.
- We use Google Analytics and Sentry to improve our platform, but all IP addresses are completely anonymized and not linked to any identifiable information.
- We never sell your data.
- You can contact us anytime to access, correct, or delete your information.
- We comply with global privacy standards including the EU/UK GDPR and U.S. privacy laws.
Please read the full policy below for all details.
1. Who We Are
This Privacy Policy explains how bMaps (“bMaps,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you use our services at https://mybmaps.com.
You can contact us anytime at [email protected].
2. Information We Collect
We collect the following types of information:
Information You Provide
- Account Information: name, email address, password (encrypted).
- Optional Profile Information: you can choose to provide additional demographic or professional details such as your age, gender, education level, job role, industry, and company size. This information helps us offer more tailored insights and aggregate reporting features (especially within team environments), but providing it is completely optional.
- Survey Responses: your answers to the bMaps behavioural assessment.
- Team Information: if you are part of a bMaps Team, team owners and managers can view reports of their team members.
- Payment Information: handled entirely by Stripe. We do not store your credit card details.
Automatically Collected Information
- Anonymized IP Addresses: we record IP addresses for security and analytics, but all IPs are fully anonymized and cannot be linked to identifiable users.
- Cookies and Usage Data: we use cookies to enable login sessions, improve performance, and analyze usage trends.
- Error Tracking: we use Sentry to capture anonymous error logs and performance data to improve reliability.
Information from Third-Party Services
We use several trusted partners to operate our service:
- Stripe – payment processing
- Google Analytics – usage analytics (with anonymized IPs)
- Sentry – error monitoring (anonymous)
- Brevo – email communications (e.g., confirmations, support)
- Heroku – hosting infrastructure
- Cloudflare – DNS, caching, and security services
These providers process data only as necessary to deliver their respective services, under strict confidentiality and security terms.
3. How We Use Your Information
We use your information to:
- Create and manage your account
- Deliver your behavioural report and related services
- Process your payments securely via Stripe
- Provide support and respond to your inquiries
- Improve our platform, features, and performance
- Maintain security and prevent misuse
- Comply with legal obligations
We do not sell or rent your personal data to any third parties.
4. Legal Bases for Processing (for EU/UK Users)
If you are located in the European Union or United Kingdom, we process your data under one or more of the following legal bases:
- Contractual necessity – to provide our services to you
- Legitimate interests – to improve, secure, and maintain our service
- Legal obligation – to comply with applicable laws
- Consent – for cookies, analytics, or optional communications
5. Data Retention
- Your personal data (e.g., account details) is stored for as long as your account is active.
- When you delete your account, your survey responses and reports are anonymized and retained for 5 years for research and quality assurance. These records are no longer linked to your identity.
- Backups and logs are automatically purged according to our internal data retention schedule.
6. Cookies and Tracking
We use essential and analytical cookies to provide and improve our service.
- Essential cookies help you stay logged in and maintain secure sessions.
- Analytics cookies (Google Analytics) help us understand how users interact with bMaps.
You can manage or disable cookies in your browser settings.
All analytics data collected through Google Analytics uses anonymized IP addresses and cannot identify individual users.
7. Data Security
We use industry-standard encryption, access controls, and secure infrastructure (via Heroku and Cloudflare) to protect your data.
While no online system is 100% secure, we take every reasonable step to prevent unauthorized access, alteration, or disclosure.
8. International Data Transfers
Because we operate globally, your information may be transferred and stored in countries outside your own.
We ensure that all such transfers comply with applicable data protection laws, including the use of Standard Contractual Clauses where required under the EU/UK GDPR.
9. Your Rights
If you are located in the EU, UK, or other regions with similar laws, you have the following rights:
- Access – Request a copy of your personal data
- Correction – Ask us to fix inaccurate or incomplete data
- Deletion – Request deletion of your personal information
- Restriction – Limit how we process your data
- Portability – Receive your data in a machine-readable format
- Objection – Object to certain types of processing
To exercise these rights, contact us at [email protected].
We may verify your identity before fulfilling requests.
10. Age Restriction
bMaps is designed for users aged 18 or older.
We do not knowingly collect or store information from anyone under 18.
If you believe someone under 18 has used our service, please contact us so we can remove their data.
11. Changes to This Policy
We may update this Privacy Policy occasionally.
The “Effective Date” at the top indicates when the policy was last revised.
If we make significant changes, we will notify you via email or within the app.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please reach out:
